Tag Archives: TrustedAdvisor

The Differentiator

Posted on September 22, 2026 by Nana

How do you know the moment a client decides whether they actually trust you? That moment happens in a conversation, not a workflow. It happens when you acknowledge uncertainty instead of projecting false confidence. When you listen past the stated … Continue reading →

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Become Indispensable: Connecting Dots

Posted on September 8, 2026 by Nana

I’m always fascinated about how the brain works. I’ve always been pretty analytical and love to connect dots. Puzzle games like Sudoku and Tangled Rope suck me in as I compute my next moves and look to understand the landscape … Continue reading →

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Become Indispensable: Using AI Tools

Posted on September 8, 2026 by Nana

We’ve all developed our own voice. Our own sound that is distinct to us. Our favorite artists are the ones we can name just by hearing their music or their voice reading a book (e.g. Morgan Freeman). In our interactions … Continue reading →

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Become Indispensable: Online Meetings in the age of AI!

Posted on September 8, 2026 by Nana

We’ve had meeting transcription for a while, but with the advent of AI tools in our virtual meetings, I’ve changed the way I lead and talk through my meetings a bit. Meeting Outcomes: I want to be sure when I … Continue reading →

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Building Credibility: Interpretation

Posted on September 8, 2026 by Nana

When I graduated High School I wanted to be an interpreter. And while I didn’t end up working for the UN, I think in my current role, the art of interpretation is immensely important! One of the things I’ve learned … Continue reading →

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