Author Archives: Nana

About Nana

Mom. Salesforce Architect. Runner. Artist. Writer. I am a Salesforce MVP Hall of Fame member. For more information on the Salesforce MVP community, visit: http://www.salesforce.com/mvp/ . Salesforce, Force, Force.com, Chatter, and others are trademarks of salesforce.com, inc. and are used here with permission.

Utilization Reporting in Services Organizations

Posted on April 11, 2024 by Nana

Utilization A consultant’s not so favorite word. Tracking utilization means you have to track your hours. Which is tedious. And usually there is some aspect of your performance metrics and or bonus structure that is tied to Utilization and a … Continue reading →

Posted in Salesforce Stuff | Tagged #Professional Services, Certinia, FinancialForce / Certinia, Salesforce | Leave a comment

To Bling or Not to Bling!

Posted on April 3, 2024 by Nana

Always prioritize the user experience when designing systems. Consider the end users, their needs, and how they interact with the tool. Avoid overcomplicating with unnecessary features. Keep it simple, silly! And remember, compact is greater than comfy! Continue reading →

Posted in Salesforce Stuff | Tagged Lightning, Salesforce, User Experience | Leave a comment

Red Paper Problems

Posted on March 11, 2024 by Nana

Have a Red Paper Issue? As Solution Architects and Consultants, we spend a lot of time talking to Users and Customers about Requirements. As we are looking to configure and implement solutions we go through lots of meetings to get … Continue reading →

Posted in Salesforce Stuff | Leave a comment

Enjoy the Work

Posted on March 7, 2024 by Nana

I’m a big believer that your level of <success, job satisfaction, contentment> is in direct relation to the level of effort and energy you put into it. Most people (myself included) work to pay the bills. To keep the lights … Continue reading →