Dreamforce, Hugs and Weird Interweb Created Bonds

CheersMeme

“Making your way in the world today takes everything you’ve got.
Taking a break from all your worries, sure would help a lot.
Wouldn’t you like to get away?
Sometimes you wanna go
Where everybody knows your name, and they’re always glad you came.
You wanna be where you can see, our troubles are all the same
You wanna be where everybody knows your name.”

This was my 4th Dreamforce to attend after 11 years as a Salesforce Admin.

The first year (2012), I remember thinking, “Great conference, lots of stuff for Marketing, Sales, Service and Developers. What about us Admins?”

2013 was all about Salesforce1 and Mobile, with more content for Marketing, Sales, Service and Developers. But again, no specific Admin space or focus.

Then in 2014 I hit the jackpot! An AdminZone – a space just for us and even an unofficial keynote! Last year was a watershed moment for me. I soaked up the AdminZone as much as possible, fangirled at the Meet the MVP event and live-tweeted the Admin Keynote. I met my Nerdforce cohort John at the keynote – we were both SO excited about the focus on Admin Success! Flying back from DF14 I resolved to up my game. I was a seasoned Admin vet and really wanted to step up in the community and do my part to help other admins succeed! I set goals to blog more regularly, assist in the Success Community and maybe even speak at the next Dreamforce.

Flash forward to last week. What an awesome week!

Admin Admin AdminThe AdminLodge was bigger and better than ever! We had an official Keynote and ROCKED the 3rd floor of the Moscone! I spoke not once or twice, but at 6 actual sessions, and even kicked some tail with my Trailhead Gladiators Team, 2 & 1/2 Brits, to win the Grand Championship! I sang in a band on the Dreamboat in front of those same people I fangirled last year! And I was honored to be selected as FinancialForce’s first ever Community Champion at Community Day.

But while those were big wins for me personally, the biggest and most meaningful parts of the conference weren’t those things. It wasn’t the sessions or the announcements or the famous speakers and entertainers.

For me, this year’s conference was ALL ABOUT meeting my family. We don’t have the same DNA, we don’t always speak the same language and some don’t even live on the same continents, but there is one thing we do have in common:

We all bleed Salesforce Blue. (And some of us even had matching nail polish!)

We just ‘get’ each other. We aren’t all admins or developers or MVPs. Just like the misfits that gathered at Cheers every night, we are drawn together because of our passion for all things SAASY!

And this year, amidst the Lightning and Thunder we braved the Trailhead together. Laughing and crying and joking along the way.

Everywhere I went this year I felt like Norm walking into the bar. Someone would shout my name and hugs would ensue. Not the awkward ‘I don’t really know you’ side hugs, but the tight ‘where have you been, I’ve missed you’ hugs that come from deep bonds.

Isn’t is weird and awesome that we’ve formed these bonds virtually?

As I reflect back on DF15, I am grateful to know that I’ve found my tribe. My peeps. My Community.

And to steal a phrase from FinancialForce to describe it, we are most assuredly, Better Together!

“I wanna go where we can see, our troubles are all the same
I wanna go where everybody knows my name.”

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Cash Entries, Payments and Bank Recs, Oh My!

Or otherwise titled as: “The Things You Never Knew You’d Be Proficient In as a Salesforce Administrator!”

I’ve always described myself as a Learner. I LOVE to learn new things. I think that’s why I enjoy being a Salesforce Administrator so much – there is never a shortage of things to learn!

From Administrative functions in the system, to new functionality that comes out with each release, to advanced training, there is always something new to pick up. Add to that the necessity to learn the business processes for your company and translate those into system processes and you’ve got an unlimited supply of education to feed the mind!

Now add an AppExchange package or two. And guess what? You got it! MORE to learn!Masters of the Universe

5 years ago I’d never have thought I would be involved with Financial reporting like Aging and Trial Balance Reporting, or know anything about Resource Utilization and Revenue Recognition, but now I actually understand what the terms mean and how it all works within our FinancialForce PSA & Accounting Apps. It’s not just about ‘setting them up’ in the system, but understanding how they work and why so I can troubleshoot and train adequately.

The beauty of being a well-rounded Salesforce Administrator is that you can very quickly become the Master of the Universe at your company! Take advantage and soak up what you can – not only will these skills pad your resume with good stuff, but they will also give you a well-rounded view of your Organization (inside and outside of Salesforce) and make you a more successful Salesforce Administrator.

What have you learned in your job as a Salesforce Admin that you never would have imagined?

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Why, it’s Salesforce Lightning!

Well, this UI is, Programmatic, Technocratic, Electrostatic
Why, it’s Salesforce Lightning!


Salesforce_Lightning

We’ve got re-envisioned desktop and 25 New Features, oh yeah
(Keep talking, whoa, keep talking)
New record layouts and sleek report views, oh yeah
(Here take my money, so cool just take my money)
With Trailhead take a tour, they’ll be waiting at the door
You can hear the sales team’s squeals, they’ll be getting lots of deals with Salesforce Lightning
(Go, go, go, go, go, go, go, go, go, go)


Go Salesforce Lightning, redesigned page layouts
(Salesforce Lightning, go Salesforce Lightning)
Go Salesforce Lightning, quickly filter all your list views now
(Salesforce Lightning, go Salesforce Lightning)
Dashboards they are supreme, they’ll make you scream for Salesforce Lightning


LightningChallenge
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Nerdforce #1 –Collect’em All!!!

So if you have read my blog by now you know I’m a little excitable. And a little geeky. And a little quirky. Well, I met a fellow Admin (John Graf) at Dreamforce last year who is a little like me! We are both admitted nerds who like scifi and pop culture and everything Salesforcey! AND he convinced me to join him in a Podcast! So here is the inaugural episode – hope you enjoy! (Click on the View Original link below to get to the recording)

Nerdforce John's avatarNerdforce

Join Salesforce MVP Nana Gregg and Certified #AwesomeAdmin John Graf in a laid back conversation about all things Salesforce and the nerdy things that fuel the fire.  Get your fill of Dreamforce, Marvel Universe, 80’s Pop Culture, Chatter, #AwesomeAdmin Tricks, Change Release Management and Ready Player One.

What is on your Nerd-Flag?  Are you a Whovian, Sports Stat Fanatic, Film Geek, History Buff or Entophile?  Send us your questions and comments.  Consider joining us for a conversation.  Find us on the Success Community and in the Twitter-sphere.

@JohnGraf6

@nanahg3

@ADM_Nerdforce

I solemnly swear the Audio Quality to Improve as time marches on.

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Introverted Extroverts UNITE at Dreamforce. (Separately, Together)

Do you relate to the title of this blog post?  If so, we are birds of a feather!

Check out my featured post on the Apttus Blog today:  Finding Your Community at Dreamforce

introverted-extrovert

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